Privacy Policy

Misono Hotel Co., Ltd. is committed to protecting the privacy of its customers, and endeavours to protect personal information based on the following policy.

1. The acquisition of personal information

• Misono Hotel (hereafter referred to as the Company) uses legitimate and fair means to acquire personal information.
• Details provided by customers at the time of their stay are based on the Inns and Hotels Act and used by the Company to provide the necessary services.
• The purpose of other accommodation questionnaires and the like shall be indicated in each case.

2. The use of personal information

• The use of personal information shall be limited to that necessary for conducting business, within the bounds stated at the time of acquisition.
• The Company shall not provide personal information to a third party without the prior consent of the individual, unless otherwise stipulated by law.

3. The management of personal information

• The Company shall manage the accuracy of the personal information securely.
  The Company shall take every possible step to carry out appropriate security measures to prevent the loss, damage, alteration or leakage of personal information.

4. The disclosure, correction, suspension of use, and deletion of personal information

• The Company confirms the rights of individuals regarding the disclosure, correction, suspension of use, and deletion of their own personal information, and will respond swiftly to any such requests. Furthermore, please direct any opinions or enquiries regarding the Company's handling of personal information to the following contact.

  Personal information consultation desk	TEL. 015-483-2511
  Personal information security manager	Masahiko Nezu

5. Personal information security compliance, program design, implementation, maintenance, improvement

• In order to implement this policy, the Company's security compliance and program design shall be implemented, maintained and improved by means of appropriate awareness by Company employees and other related parties.

Formulated March 31, 2005
Misono Hotel Co., Ltd.
C.E.O. Fumihiro Nezu